Philippines, Makati, Global Business Solutions+

Sales Excellence CRM Specialist

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Support the Customer Relationship Management (CRM) Team in Asia Pacific by providing business application support
  • Generate standard reports and independently monitor relevant developments
  • Assist with customer master data management and sales project support, including monitoring processes and ensuring data quality
  • Collaborate with regional Key Users to communicate necessary changes in sales projects to the CRM community proactively
  • Provide administrative support for CRM users, addressing technical issues and "how to" queries using local language for Business Partners
  • Maintain CRM data quality for customer master data, sales projects, and Adhesive Customer Engagement (ACE) -related activities through master data maintenance
  • Conduct root cause analyses and drive continuous improvement initiatives; handle additional duties as assigned by supervisor


  • Bachelor’s Degree in Marketing, Sales, Business Administration / Management, Computer Science, or any related course
  • Minimum of two (2) years relevant work experience in pricing, finance, and reporting; Background in pricing tools, CRM, and SAP is preferred
  • Intermediate knowledge in Microsoft Office 365 (Excel, PowerPoint, and Word); Knowledge in Power BI and analytical skills are highly preferred
  • Excellent stakeholder management and problem-solving skills
  • Amenable to report on a day shift schedule (8:00 AM to 5:00 PM) and hybrid set-up in Ayala Avenue, Makati City

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24066958
Contract & Job type: Regular - Full Time
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Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs