What you´ll do
- Communicate with customers in English language regarding account-related issues, collections, and operational matters via phone, email, and customer portals.
- Work closely with internal teams to monitor receivables and resolve aged balances, credit issues, and discrepancies efficiently.
- Execute outgoing payments following internal procedures.
- Collaborate with internal teams such as Credit Management, Incoming Payments, Customer Excellence team and Sales to drive effective solutions.
- Investigate financial discrepancies with colleagues in Bratislava and local countries & supports in claims resolution.
- Propose and implement solutions, maintaining regular communication with customers.
- Perform financial accounting tasks and ensure accuracy of customer accounts in SAP.
- Identify recurring issues and support preventive actions.
What makes you a good fit
- University degree in Accounting, Finance, or a related field is an advantage.
- Fluency in English language is a must
- Advanced knowledge of MS Excel is a must; familiarity with PowerBI, Power Query, and Macros is a plus.
- Experience with SAP is an advantage.
- Excellent organizational skills and attention to detail.
- Ability to work independently and anticipate needs.
- Customer-focused with analytical thinking and a collaborative mindset.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
- Diverse national and international growth opportunities
- Globally applicable well-being standards, including health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- 13th salary, incentives
- Cafeteria benefit system, Multisport card
- Henkel shop and Henkel nursery school
- Extra paid days off for special events, referral and relocation bonus
Minimum salary: 1460 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview).
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID:
25089328
Job Locations:
Slovakia, Bratislavsky Kraj, Bratislava
Contact information for application-related questions:
recruitmentslovakia@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline:
As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center:
If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.