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United States, Chicago, IL Naperville, IL Rockford, IL Rosemont, IL Champaign, IL Edwardsville, IL Deerfield, IL, , Elgin, IL, Adhesive Technologies

Sr. Technical Service Technician - Elgin, IL

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Customer service activities involving assessment of technical machine issues, machine repair, installing new and used Sonderhoff Engineering
  • Training the staff of the customers with regard to operation and maintenance of machines.
  • Overseeing/Assisting in directing warehousing activities, including packing, shipping, inventory, and reorder activities if needed.
  • Performs maintenance, sampling of gasketing application work, material production, and customer trainings in house (workshops etc.) and at customers’ sites. This includes leading the service team and providing support and guidance.
  • Provides feedback and conducts quality control for sampling of gasketing application work, foam in place gasket machine applications, material production and customer sampling reports.

YOUR SKILLS

  • 3-5 years’ experience working in a similar role and job function

  • CNC programming experience and working knowledge on the general and technical aspects of high-end digital equipment operation and pneumatics 

  • Mechanically skilled in disassembling and assembling of machinery, including troubleshooting and components replacement 

  • Can read blueprints, drawings and schematics and has electrical expertise in high-voltage electrical safety procedures as pertaining to machinery. 

  • Experience and ability to determine the voltage of exposed energized parts and identification of hazards 

  • Proficient in Electronics, including reading wiring schematics and creating documentation of electrical, mechanical, software, maintenance, and repair procedures.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.  At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

JOB ID: 19000283