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United States, Culver City, CA, Beauty Care

Customer Care Education Coordinator - Kenra


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Your Role

  • The Education Coordinator is responsible for Customer Service, Model Castings, Product Testing and additional Education Department Support.
  • Overall the position will contribute to the achievement of the Company’s goals.
  • The Education Coordinator is responsible for resolving customer inquiries via phone, email or social media.
  • Assists in Quality Control and issuing replacement orders.
  • Model management for in office and off site events.
  • Including managing casting requests and conducting on site casting, creating model agreements and building model bank.
  • Product testing and additional Education Department needs.
  • Bachelor’s Degree Preferred
  • License Cosmetologist Preferred
  • Travel up to 25%
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
JOB ID: 19000374